Vacancies
Curious. Proactive. Inspiring. Solution Driven. Customer-Centric.
These are the qualities that define the MFC Team.
We look for people who can think and act outside their comfort zone and are not defined by a 9 to 5 culture! And in turn, we create and sustain an environment that attracts, retains and nurtures such talent. Thorough training, compensation and recognition, we encourage our people to attain their personal and professional goals. If you would like to be a part of the MFC Family, submit your resume mentioning your visa status, notice period, current drawn salary and whether you have a driving license at recruitment@mfc.ae
Vacancies
We are currently seeking a Business Development Manager – Freight to support our continued growth and expansion in the logistics sector. This dynamic role will involve the following key responsibilities:
- Drive Sales & Client Acquisition:
Present, promote, and sell the full range of freight products and services to current and potential clients, including identifying new prospects and following up on leads. - Campaigns & Relationship Management:
Lead and organize sales campaigns, schedule client/agent visits, and maintain strong relationships with clients to ensure satisfaction and retention. - Sales Operations & Reporting:
Prepare proposals, update CRM after visits, generate sales reports, and ensure all activities comply with company quality procedures. - Cross-Functional Coordination:
Liaise with customer service and credit control teams to ensure customer satisfaction and timely payment collections. - Team Support & Supervision:
Support onboarding of new sales staff and existing sales team, ensuring achievement of KPIs and business targets.
Essential Requirements
- Minimum 3-5 years sales experience in Freight Forwarding industry.
- Freight forwarding knowledge in Multimodal Transportation.
- Valid UAE Driving License.
- Excellent communication skills.
- Arabic language proficiency is required
If you meet the above requirements or if you know someone who does, please forward the CVs to recruitment@mfc.ae
We are looking for a Coordinator – Operations (Sea Freights - Customer Service) to join the MFC Sea Services Team.
The role will include the following responsibilities:
• Single point of contact for assigned customer accounts and guarantee satisfaction and value for our customers.
• Manage Sea import, export & cross-trades, prepare and follow up quotations.
• Liaise/coordinate with the sales team, partners/agents, customers, and other service providers and update all live data in CRM as appropriate.
• Assist in the preparation of weekly/monthly reports and statistical figures on bookings, volumes, and revenue as well as customer ranking.
• Attend to customer questions, complaints, and concerns immediately, and facilitate satisfactory resolution.
• Support customers through service, education, and effective problem solving.
• Making cold calls to new and existing customers to promote the company services and secure appointments and pass leads to the Salesperson to have customers visit.
The Applicant should have Experience in:
• Minimum 03 -05 years experience in Sea Freight Operational process/Customer Service ideally within a Freight Forwarding industry in the UAE.
Qualifications: Graduate/Diploma
Required Competencies:
• Excellent communication skills in English – verbal and written.
• Disciplined and Organized.
• Ability to work under pressure.
• Flexible regarding working hours.
If you meet the above requirements, please send in your applications to recruitment@mfc.ae with your visa status, clearly mentioned.
